Terms & Conditions
Welcome to the Bach Bone website. By using this site or placing an order, you agree to the Terms & Conditions below.
Orders & Payments
All orders are subject to availability and acceptance. Prices are shown in the currency displayed at checkout. Payment must be received in full before an order is processed.
Shipping
Processing times and delivery options are provided during checkout. Once shipped, delivery timelines depend on the selected carrier and shipping method.
Returns
Returns must be initiated within 14 days of delivery and must meet the conditions outlined in our Shipping & Returns policy. Return shipping is the responsibility of the customer unless the product is defective or damaged.
Product Information
We make every effort to provide accurate descriptions and images. Colors and materials may vary slightly depending on screen settings or production.
Intellectual Property
All content on this site—including text, images, graphics, logos, and product designs—is the property of Bach Bone and may not be copied, reproduced, or used without permission.
Use of the Website
You agree not to misuse this website, attempt unauthorized access, or disrupt its normal operation.
Limitation of Liability
You can unsubscribe from marketing emails, request access to your personal data, request corrections or deletion, or adjust cookie settings through your browser.
Third-Party Services
We use third-party services for payment processing, analytics, marketing, and fulfillment. These providers have their own privacy and data policies.
Governing Law
These Terms are governed by the laws of Alberta, Canada. Any disputes will be handled under Alberta jurisdiction.
Changes to Terms
We may update these Terms at any time. The most current version will always be available on this page. If you have questions about these Terms, please contact us through our Contact page.